POSITION SUMMARY:
Drives agency vehicle to provide safe, comfortable, efficient transportation to accommodate all riders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Drives assigned vehicle, as scheduled, to provide safe, comfortable, courteous, and efficient transportation daily
Ensures the safe transportation of passengers at all times daily
Must use Bluetooth for cellphone usage
Monitors behavior of passengers and takes appropriate action as necessary and documents daily
Cleans & Sanitize vehicle daily
Always adhere to motor vehicle regulations daily
Completes pre and post inspection of vehicle daily
Monitors vehicle condition and reports problems, complaints and/or needed vehicle maintenance promptly to supervisor and/or fleet manager as needed
Ensures vehicle parked on or off agency premises is secure at all times and in a location approved by Supervisor daily
Maintains on time schedule daily
Informs supervisor of road conditions and determines if conditions are unsafe for transporting passengers
Responsible for handling accidents and emergencies according to DCP established procedures
Secure mobility devices
Maintains communication with Transportation office using communication devices appropriately
Completes required paperwork and submits daily. Including public bus fares, donations and gas receipts.
Maintains iPad and phone equipment, ensuring that both are fully charged for daily use.
Follows the rules and regulations of Passenger Assistance Training to ensure security of passengers
Complete all trainings in a timely manner as required
Call all riders the day before with estimated pickup times
When fueling vehicle driver must stay beside vehicle.
No passengers on vehicles when fueling up.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with our without notice.

Safety & Wellness:

Actively promotes safety and accident prevention within the workplace.

Reports any unsafe conditions, incidents and/or accidents immediately.

Ensures vehicle safety.

 NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs other duties as assigned by the supervisor and or division director

GENERAL EXPECTATIONS:

Maintains positive internal and external customer service
Greets and Assists passengers into and out of vehicle as needed daily
Must be able to work with people and the ability to communicate effectively with passengers and staff
Sufficient knowledge of the area.
Understanding & comprehension of mandatory paperwork
Must be able to communicate clearly with others, as well as handling minor issues with riders.
Gain comprehensive knowledge of transporting riders after completing all required trainings.

PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to operate handicap accessibility equipment
Ability to assist passengers
Ability to lift up to 50 pounds occasionally
Ability to carry up to 25 pounds occasionally
Ability to push/pull wheelchairs with consumer in chair- weight varies (250 pounds plus)
Bending, lifting, pushing, pulling

While performing the duties of this job, the employee is required to sit for long periods of time. repetitively using hands to drive agency vehicles; lift and up to 50 pounds; carry up to 25 pounds bending, kneeling required to secure mobility devices
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily in agency vehicle
Constant travel required
Prolonged sitting
Pushing wheelchairs
Driving in all weather conditions.
Exposures to extreme heat/cold.
Some weekends, nights
Travel may be required.

QUALIFICATIONS NEEDED FOR POSITION:
Experience and Skill Requirements:  The following requirements and skills are considered essential:

Up to 12 months of related driving experience required
Mandated reporting
First Aid/CPR/Blood-borne pathogen within 30 days
Pass physical examination
Defensive Driving within 30 days
Children’s Transportation Training
Pass Department of Human Services Background check
Pass national and state criminal background check
Pass review of National Sex Offender Registry
Passenger Assistance Training within 30 days
Customer Service training
HIPAA training
Finger Printing as needed
Fire extinguisher training
Emergency Procedure training
Difficult Passengers training
FTA Drug Awareness
Understanding passengers with disabilities

Education/Skill Requirements: 

High School Diploma or Equivalent

Must be able to pass all background checks.
Must be able to pass random drug and alcohol checks
Must be 21 years of age
Must have had a valid driver’s license for 5 years